Refund policy

You have 14 days from the day your order arrives to return or exchange it, for any reason. If an item is faulty, you have 30 days.

Condition

Anything sent back needs to be unworn and unused, in the same condition it reached you, with the original packaging and any tags still attached. Please include your order number.

How to start a return or exchange

Email youssifwaselll@gmail.com with your order number and whether you want a refund, a different size, or a different item. We will reply with the return address and take it from there.

Exchanges

Same 14-day window and the same condition requirements. If you swap for something that costs more, you pay the difference. If it costs less, we refund the difference.

Shipping costs

• If you changed your mind or the size was not right, you cover the cost of sending the item back.
• If the item arrived faulty or damaged, or we sent the wrong item, we cover the return shipping and the cost of getting the correct item to you.

Your original delivery charge is refunded only where the item was faulty or incorrect.

Faulty items

Manufacturing defects are covered for 30 days from delivery. Email a photo along with your order number and you can choose a replacement or a full refund.

Normal wear is not a defect. Leather softening and creasing, the finish on the buckle dulling over time, and marks from everyday use are all expected.

Refunds

Once your return reaches us and we have checked it, we will refund you within 14 days using your original payment method. For cash on delivery orders we will contact you to arrange the refund.

Cancelling an order

You can cancel any order within 7 days of placing it, as long as it has not shipped. Email us and we will cancel it and refund you in full.

Questions

Email youssifwaselll@gmail.com and we will get back to you.